Ouch! That Stereotype Hurts Resources
Why is Ouch! That Stereotype Hurts Important?
Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't know how. So, we say nothing.
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“The simple act of naming a bias as such or objecting to it on the spot establishes a social atmosphere that discourages it: saying nothing serves to condone it.”
– Daniel Goleman, Emotional Intelligence
What Does Ouch! That Stereotype Hurts Do?
In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don't speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt.
Ouch! That Stereotype Hurts Learning Objectives
- Understand the impact of stereotypes and biased statements, even when casually said.
- Identify the most common reasons people sit silent in the face of bias and stereotypes.
- Enhance skills for speaking up against stereotypes without blame or guilt.
Ouch! That Stereotype Hurts Training Package Includes
-
- 12-minute Ouch! Video
- 5-minute Video-Based Speaking Up Activity [optional skills reinforcement]
- Leader’s Guide: 1-hour and 2-hour Workshops
- PowerPoint Presentation: 1-hour and 2-hour Workshops
- Participant Handout: 1-hour and 2-hour Workshops
- Participant Handout: Speaking Up Activity
- Participant Handout: Six Techniques
- Participant Quiz [and Leader's Answer Key]
| Ready to purchase? Head straight to our Ouch! That Stereotype Hurts store here … |
Download the Ouch! That Stereotype Hurts Leader's Guide
Available via Virtual "Trainer's Page" | Streaming Licenses and eLearning
Ouch! That Stereotype Hurts | Streaming License / LMS
Two versions available:
Interactive, video-based course or pure video streaming.
$9.75 per seat
Quantity discounts available.
Contact us HERE for more information about Ouch! video streaming licenses.
Ouch! That Stereotype Hurts | eLearning
$19.00 per seat
Quantity discounts available.
Contact us HERE for more information about Ouch! eLearning licenses.
NOTE about USBs and DVDs
As of September 1, 2022, we no longer provide training videos in USB or DVD format. Unfortunately, these formats are increasingly unusable due to evolving computer security restrictions prohibiting the use of external devices or third-party software.
Diversity and Inclusion Center offers industry discounts in these areas:
Government 10% off
Educational Organization 25% off
Nonprofit 25% off
Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. Ouch! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace.
Ouch! That Stereotype Hurts | Book
Ouch! That Stereotype Hurts will help you be a more effective communicator in today’s diverse business environment. The book provides guidelines for communicating respect and inclusion, a six-step model for how to recover when you have unintentionally said something you wish you hadn't and your foot is in your mouth, and 12 techniques for speaking up against bias and stereotypes.
Ouch! Chapter Titles
- The Language of Inclusion
- Communication Recovery – What to Do When Things Go Wrong
- Speaking Up Against Bias Without Blame or Guilt
- Planning for Inclusion
About The Publisher Since 1977, The WALK THE TALK® Company has helped organizations, worldwide, achieve success through Ethical Leadership and Values-Based Business Practices. They offer a full range of proven resources and customized services - all designed to help you turn shared values like Integrity, Respect, Responsibility, Customer Service, Trust, Communication and Commitment into workplace realities.
| Ready to purchase? Head straight to our Ouch! That Stereotype Hurts store here … |
by Leslie C. Aguilar
I loved your Ouch! book! Read it cover to cover. What I liked about it was that there were such great concrete examples. And the examples covered a broad continuum – from cool, casual comments to more formal ways to express oneself. The book offers so many valuable and useful perspectives that are hard to find elsewhere. I love the DJ example of “Whoa, I'm not going there.” So many people don't know what to say. I used this book as a unit in my “Interpersonal Communication” course and my students all responded enthusiastically. What a great balance of information and insight without being preachy, Leslie. Thank you!
Ouch! That Stereotype Hurts | eLearning
What do you do if someone you care about is the target of demeaning stereotypes?
What if you are being demeaned or stereotyped?
How often do you speak up on behalf of respect?
Ouch! That Stereotype Hurts Online Learning Experience …
… is a 30-minute individual, self-paced, guided eLearning program. Based on the ground-breaking Ouch! That Stereotype Hurts video, this powerful program enables learners to explore communication skills for promoting inclusion and respect in the workplace.
What does Ouch! do?
In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don’t speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt.
Why is Ouch! important?
Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don’t know how. So, we say nothing.
Ouch! That Stereotype Hurts eLearning Objectives
- Experience the impact of stereotypes and biased statements, even when causally said.
- Identify the most common reasons people sit silent in the face of bias and stereotypes.
- Enhance skills for speaking up against stereotypes and demeaning comments without blame or shame.
Ouch! Online eLearning Experience Includes …
- Online host who guides you through the learning
- Interactive activities
- 12-minute Ouch! That Stereotype Hurts Video
- 5-minute video-based Speaking Up Activity [skills reinforcement]
- Robust Check-Out Quiz
- Downloadable optional Participant Workbook [PDF]
- Learning Administrator’s Guide
508c version available for individuals with disabilities
“The simple act of naming a bias as such or objecting to it on the spot establishes a social atmosphere that discourages it: saying nothing serves to condone it.”
– Daniel Goleman, Emotional Intelligence
Key Concepts
| Diversity | Silent Collusion |
| Bias | Stereotypes |
| Inclusion | Ally Behavior |
Skill-Building
Six Ways to Speak Up on Behalf of Respect
Ready to purchase? Head straight to our Ouch! That Stereotype Hurts store here …
Having worked in the diversity / inclusion field for over twenty years, I have been privileged to encounter dozens of valuable products designed to increase both awareness and skills. None has surpassed Leslie Aguilar's training video, Ouch! That Stereotype Hurts! and I was thrilled to recently learn that the Ouch! material and message is now available in an eLearning format. I just completed it and found it straight-forward, easy-to-follow, and, as with the video, filled with practical skills. Perhaps most important, there is something about the design that made me want to keep clicking and moving on – maybe it's the flow of the content or the "look" of it, but it seemed to carry me along. Great job, Leslie!
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Ouch! That Stereotype Hurts | Keynotes and Workshops
This interactive session is for leaders, trainers, group facilitators and communicators who wish to communicate more effectively within diverse settings. Participants will gain knowledge, skills and resources for communicating in ways that are inclusive and respectful of all audience or team members. For further information or to schedule a presentation, click HERE to contact Leslie Aguilar.
Ouch! Your Silence Hurts
Continue the Conversation with Ouch! Your Silence Hurts!
Examine the impact of the silent bystander.
Ouch! Your Silence Hurts will inspire conversations beyond the training room! Ouch! Your Silence Hurts goes more deeply into the pivotal role of the bystander and how you and others can become active allies. A complete training program that inspires passive bystanders to become active allies. Based on the ground-breaking book, Ouch! That Stereotype Hurts, by Leslie C. Aguilar.
“When we speak, we are afraid our words will not be heard or welcomed. But when we are silent, we are still afraid. So it is better to speak.”
– Audre Lourde
Watch the entire video now!
Enter your name and email to view the full video preview.
This preview shows the entire 9-minute Ouch! Your Silence Hurts video.
Extra video features are not included in this preview.
Ouch! Your Silence Hurts is Ideal for…
- Diversity and Inclusion
- Communication
- Teamwork
- Leadership
Ouch! Your Silence Hurts Learning Objectives
- Understand the high cost of silent collusion.
- Explore the power of the bystander to make a difference.
- Inspire passive bystanders to use their voice as active allies
Ouch! Your Silence Hurts Training Package Includes
- 9-minute Ouch! Your Silence Hurts video
- Skill-Builder Scenarios
- Extra Video Features
- Leader’s Guide for 1-hour and 30-minute Workshops
- Participant Handouts for 1-hour and 30-minute Workshop
- PowerPoint Presentation for 1-hour and 30-minute Workshops
- Printable Mini-Posters [11″ x 8.5″; color and black/white]
| Ready to purchase? Head straight to our Ouch! Your Silence Hurts product page here … |
Download the Ouch! Your Silence Hurts Leader’s Guide
Available via Virtual “Trainer’s Page” | Streaming Licenses and eLearning
Ouch! Your Silence Hurts | Streaming License / LMS
Two versions available:
Interactive, video-based course or pure video streaming.
$9.75 per seat
Quantity discounts available.
Contact us HERE for more information about Ouch! video streaming licenses.
Ouch! That Stereotype Hurts | eLearning
$19.00 per seat
Quantity discounts available.
Contact us HERE for more information about Ouch! eLearning licenses.
NOTE about USBs and DVDs
As of September 1, 2022, we no longer provide training videos in USB or DVD format. Unfortunately, these formats are increasingly unusable due to evolving computer security restrictions prohibiting the use of external devices or third-party software.
Diversity and Inclusion Center offers industry discounts in these areas:
Government 10% off
Educational Organization 25% off
Nonprofit 25% off
I have one word, FABULOUS!!! This video gives real, gut-wrenching examples of individuals and situations. Most important, it challenges people and gives them the idea that they have the ability to confront stereotypes by showing them how. Ouch! Your Silence Hurts will be so helpful because most people want to do something, but don't know what or how.
You know we love your first Ouch! That Stereotype Hurts video. Your new one – Ouch! Your Silence Hurts – is ten times better. My assistant had tears in her eyes. You nailed it with showing the impact of staying silent.
Read more about each of our Ouch! Series resources …