Select Page

Ouch! That Stereotype Hurts | Book


Ouch! That Stereotype Hurts: Communicating Respectfully in a Diverse World

Ouch! That Stereotype Hurts helps you become a more effective communicator in today’s diverse business environment.

The book provides guidelines for communicating respect and inclusion, a six-step model for how to recover when you have unintentionally said something you wish you hadn’t and your foot is in your mouth, and 12 techniques for speaking up against bias and stereotypes.

Published by WALK THE TALK Company, Dallas, TX, 2006
Available through the Publisher, through, or through our cart below. Minimum purchase of ten [10] copies through our cart.

For more information or to preview Ouch! That Stereotype Hurts video or eLearningFor more information or to preview Ouch! That Stereotype Hurts video or eLearning, click BOOK – or – VIDEO – or – ELEARNING – or – EXCERPT – or – PDF


Contact us at 407-859-1191 or email us HERE.

Yellow exclamation point alerting buyers to adjust quantities in cart before purchase


1) Select the RESOURCE and QUANTITY* below.
2) Click ADD TO CART.
3) Click VIEW CART. NOTE: This product is not eligible for Discount Codes.

*NOTE: Minimum purchase of ten [10] Ouch! books. Delivery time 7 — 10 days. For immediate delivery of your own individual copy, consider a downloadable Kindle ebook HERE.

View Cart

Reset to Add Additional Item(s) to Cart

What Clients Say

Black and purple rectangle with "Ouch! That Stereotype Hurts" text and Asian woman in background

I loved your Ouch! book! Read it cover to cover. What I liked about it was that there were such great concrete examples. And the examples covered a broad continuum – from cool, casual comments to more formal ways to express oneself. The book offers so many valuable and useful perspectives that are hard to find elsewhere. I love the DJ example of “Whoa, I’m not going there.” So many people don’t know what to say. I used this book as a unit in my “Interpersonal Communication” course and my students all responded enthusiastically. What a great balance of information and insight without being preachy, Leslie. Thank you!

Sue Easton
Communication Professor, Rollins College, and Author of Communicating Globally: Intercultural Communication and International Business


Check HERE for more testimonials about Ouch! That Stereotype Hurts and HERE for news and reviews!

Additional information

Weight .5 lbs
Dimensions 9 × 6 × .25 in
More Info

Please call 407-859-1191 or email us for more information.

Governmental, Educational and Nonprofit Discount Codes

For governmental, educational and nonprofit organizations, look for the appropriate discount code when checking out:

GOVERNMENTAL | 10% Government Discount Code
EDUCATIONAL | 25% Education Discount Code
NONPROFIT | 25% Nonprofit Discount Code
DISCOUNT EXCEPTIONS: Items not eligible for discounts include: Ouch! That Stereotype Hurts [Book]; From Jokes to Genocide; Diversity Competencies Assessment
Please call 407.859.1191 for governmental, educational and nonprofit discounts on workshop facilitation, keynote presentations and custom learning design services.

You may also like…