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Diversity & Inclusion: It’s Our Business eLearning

Text block that reads "DIVERSITY & INCLUSION: it’s our Business"
Module 1: "Exploring Diversity & Inclusion" from "Diversity & Inclusion: It’s Our Business" eLearning
Module 2: "Similar Yet Unique: Race & Ethnicity" from "Diversity & Inclusion: It’s Our Business" eLearning
Module 3: "Everyone Has One: Gender" from "Diversity & Inclusion: It’s Our Business" eLearning
Module 4: "Stronger Together: Age & Generation" from "Diversity & Inclusion: It’s Our Business" eLearning
Module 5: "New Insights: LGBT Community" from "Diversity & Inclusion: It’s Our Business" eLearning
Module 6: "Understanding the “T” in LGBT: Gender Identity & Gender Expression" from "Diversity & Inclusion: It’s Our Business" eLearning

This content is contemporary, pertinent, customizable, and it’s not boring! Your employees will actually want to complete these modules!

Diversity & Inclusion: It’s Our Business | Overview

Diversity & Inclusion: It’s Our Business …

… is a self-paced, guided learning experience that engages your leaders in critical learning and skill-building. The six modules, from 30 – 60 minutes each, cover a broad range of diversity and inclusion topics.

This online series will help supervisors, managers, and other leaders to:

  • Understand and communicate the Business Case for diversity and inclusion
  • Demonstrate they value and respect diversity in all aspects of their role
  • Respond appropriately to diversity-related situations with customers and employees
  • Expand awareness of themselves and others
Laptop with sample screen with definitions for diversity, inclusion, and cultural competence (Module 1: "Exploring Diversity & Inclusion")

Sample screen from Exploring Diversity & Inclusion eLearning module

Presented by:
Leslie Aguilar, the author of the best-selling Ouch! That Stereotype Hurts video-based training

Dr. Steve Yacovelli, author of Overcoming “Poopy” eLearning: How to Create Engaging On-Line Learning That People Will Actually Want to Take

Key Concepts

Diversity Inclusion Cultural Competence Respect Perception Stereotypes and Generalizations Unconscious and Conscious Bias Prejudice Discrimination Silent Collusion Cumulative Impact Equity and Equality Humor Ally Behavior Myths and Misperceptions Bias-Free Customer Service Legal Guidelines The Business Case The Leader as Role Model Diversity and Inclusion Skill-Set and More

Ready to purchase? Head straight to our Diversity & Inclusion: It’s Our Business eLearning Series store here …

Diversity & Inclusion: It’s Our Business | Goal and Modules

Diversity & Inclusion: It’s Our Business | Goal

To expand Diversity and Inclusion knowledge, awareness, comfort level and competency for Supervisors and Managers

Module Title

Module 1: "Exploring Diversity & Inclusion" from "Diversity & Inclusion: It’s Our Business" eLearning
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Module Objectives

– NEW! –

Exploring Diversity & Inclusion

  • Define key terms and concepts
  • Understand the business case for diversity and inclusion
  • Practice diversity and inclusion skills and behaviors

Key Concepts

– NEW! –

Exploring Diversity & Inclusion

  • Diversity / Dimensions of Diversity
  • Inclusion
  • Cultural Competence
  • Bias – Conscious and Unconscious
  • Perception
  • Stereotypes
  • Changing Demographics
  • The Business Rationale for Diversity and Inclusion (individual / team / organizational / societal)
  • Guiding Principles / Legal Guidelines
  • The Leader as Role Model
  • Speaking Up vs. Silent Collusion
  • Ally
  • Five Critical Skill-Sets for Diversity and Inclusion
  • Expanding Your Awareness
  • D&I Self-Assesment
Module 2: "Similar Yet Unique: Race & Ethnicity" from "Diversity & Inclusion: It’s Our Business" eLearning

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Similar Yet Unique: Race & Ethnicity

  • Expand your awareness of race and ethnicity
  • Support an inclusive environment for employees, customers and vendors
  • Practice responding appropriately to diversity-related situations with customers

Similar Yet Unique: Race & Ethnicity

  • Race, Ethnicity, Culture and Language
  • The Human Race – The Human Genome Project
  • Demographics
  • Perception
  • Discounting and Discrimination
  • Guiding Principles / Legal Guidelines
  • Addressing Diversity Concerns in Customer Service
  • Expanding your Awareness
  • Race & Ethnicity Tools and Resources
Module 3: "Everyone Has One: Gender" from "Diversity & Inclusion: It’s Our Business" eLearning

Everyone Has One: Gender

  • Expand your knowledge of gender
  • Explore stereotypes
  • Recognize and stop behaviors that devalue others, and respond inclusively

Everyone Has One: Gender

  • Gender and Gender Identity
  • Gender Socialization
  • Business and Work / Life Implications
  • Stereotypes and Generalizations
  • Bias and Prejudice
  • Silent Collusion
  • Ally Behavior
  • Choosing Inclusive Behaviors
  • Guiding Principles / Legal Guidelines
  • Expanding your Awareness
  • Gender Tools and Resources
Module 4: "Stronger Together: Age & Generation" from "Diversity & Inclusion: It’s Our Business" eLearning

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Stronger Together: Age & Generation

  • Expand awareness of age and generations
  • Create an environment of respect and inclusion for customers and employees of all ages

Stronger Together: Age & Generation

  • Generations in the Workforce
  • Generational Influences on Individuals
  • Myths and Misperceptions
  • Guiding Principles / Legal Guidelines
  • Equity and Equality
  • Stereotyping Employees and Customers
  • Bias-Free Customer Service
  • Inclusion and Respect
  • Cultural Competence
  • Addressing Diversity Concerns in Teams and Customer Service
  • Expanding your Awareness
  • Age & Generations Tools and Resources
Module 5: "New Insights: LGBT Community" from "Diversity & Inclusion: It’s Our Business" eLearning

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New Insights: LGBT Community

  • Expand your awareness of LGBT communities, and by doing so, create new insights
  • Provide tools and resources so you can model valuing and respecting diversity of employees and customers

New Insights: LGBT Community

  • Sexual Orientation
  • Inclusion and Respect
  • Being an Ally
  • The Business Case for Inclusion
  • Facts and Fiction
  • Guiding Principles / Legal Guidelines
  • Addressing Customer Bias Towards Employees
  • Expanding your Awareness
  • LGBT Tools and Resources
Module 6: "Understanding the “T” in LGBT: Gender Identity & Gender Expression" from "Diversity & Inclusion: It’s Our Business" eLearning
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Understanding the “T” in LGBT: Gender Identity & Gender Expression

  • Explore terms, concepts and common questions related to gender identity and gender expression
  • Identify inclusive and respectful behaviors as well as some non-respectful words and behaviors to avoid
  • Gain knowledge, resources and tools for addressing workplace situations related to gender identity and gender expression

Understanding the “T” in LGBT: Gender Identity & Gender Expression

  • Gender Identity and Gender Expression
  • Transgender, Transsexual
  • Biological Sex, Gender and Gender Role
  • Gender Identity is Different than Sexual Orientation
  • Harassment and Discrimination
  • Inclusive and Respectful Behaviors
  • The Business Case for Inclusion
  • Guiding Principles / Legal Guidelines
  • Transition in the Workplace
  • Expanding your Awareness
  • Gender Identity and Gender Expression Tools and Resources
  • Your Role as Leader

Diversity & Inclusion: It’s Our Business | Previews

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