Ouch! That Stereotype Hurts | What Others Say
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"Awesome material! Such rich, interactive discussion. We used it with our executive group and now we want to roll it out to the other members in our organization."

Tanya A. Williams
Financial Controller
Michelin, N.A.
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"Thank you so much for creating Ouch! That Stereotype Hurts. It really fills a niche in my training. It provides the practical, "what can I do?" skills. I've reviewed dozens and dozens of videos and Ouch! is so much better than anything else I've seen. Now that I've used it many times with my clients, I've completely internalized the skills and am using them myself as well as training others. Thank you!"

Mary Chlopecki
Attorney and Trainer
Owner, Employment Law Resources Group, LLC

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“We would give Ouch! That Stereotype Hurts, 5 out of 5 stars because it handles the topic of diversity and stereotyping so well and yet remains entertaining. It provides real life examples and believable techniques for speaking up and speaking out against stereotypical statements that can lead to discrimination and harassment.”

Business Training Library
Andy Shadburne and Matthew Dunn

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“I just wanted to let you know that we taught the Ouch! That Stereotype Hurts class yesterday and it was awesome. We were told by many of the 95 leaders present that it was the best diversity training they have ever had.

It scored a 4.9 out of 5 on the evals. Ouch! really is an excellent program and very easy to teach. Thank you!!”

Linda Misko MSN, RN-BC
Manager, Education Department
Florida Hospital Ormond / Oceanside

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Workforce Diversity Network Logo

"To me, one of the most impressive things about the “Ouch” program is its simplicity. It deals with what is often a highly charged and emotional subject in clear, straightforward language that all of us can understand and makes the case that we all greatly benefit, both individuals and organizations, from a bias-free workplace."

"Biases and stereotypes are among the biggest barriers to creating an inclusive workplace. The “Ouch! That Stereotype Hurts” program is one of the most effective tools we've seen that organizations can use against them."

Workforce Diversity Network
Review by Mike Streeter
 © 2008 Workforce Diversity Network

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Ouch! That Stereotype Hurts Video
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Ouch! That Stereotype Hurts Video, Book and Workshops
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Womens Edge Magazine Logo

"Have you ever heard someone say something biased or demeaning and you didn't know whether to speak up? Have you ever said something unintentionally offensive and wished you could take it back? Would you like to know how to present information and lead discussions in ways that include everyone and avoid bias, stereotyping, discounting or potential discrimination? If you've answered “yes” to any of these questions, Ouch! That Stereotype Hurts is the book and video for you."

Women's Edge Magazine
Review by Gary Tomlinson
 © 2008 Women's Edge Magazine

For more information about
Women's Edge Magazine,
please visit www.womensedgemagazine.com.
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“Ouch! That Stereotype Hurts is a very easy-to-use training program that makes a strong point. The examples are realistic, and the techniques are easy to implement. Remember, most people don't speak up against bias because they don't know how. This program teaches the how. With practice, it gives us confidence to handle those types of situations where before we might not have because we didn't know what to do or say."

"I recommend Ouch! That Stereotype Hurt for any organization that wants to increase employee awareness of remarks that might seem OK on the surface but are really based on bias or stereotypes."

Training Media Review
Review by Linda Pacheco
Copyright © 1997-2008 TMR Publications

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“Finally, a video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict – just practical, specific skills that can be immediately applied in the workplace. Ouch! is a must-have and a must-see for anyone seeking to create and sustain a respectful workplace.”

Sondra Thiederman, Ph.D.
Author of Making Diversity Work:
Seven Steps for Defeating Bias in the Workplace

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“Your Ouch! video is even more powerful than the book. And I LOVED your book!”

Regina Dunay
Senior Consultant,
Spherion Human Resource Consulting Group

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"I loved your book! Read it cover to cover. What I liked about it was that there were such great concrete examples. And the examples covered a broad continuum – from cool, casual comments to more formal ways to express oneself.

The book offers so many valuable and useful perspectives that are hard to find elsewhere. I love the DJ example of “Whoa, I'm not going there.” So many people don't know what to say. I used this book as a unit in my “Interpersonal Communication” course and my students all responded enthusiastically. What a great balance of information and insight without being preachy, Leslie. Thank you!"

Sue Easton
Communication Professor, Rollins College
Author of Communicating Globally:
Intercultural Communication and International Business

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