Diversity and Inclusion Store

Customer Care

SHIPPING NOTE: Orders placed after 2:00 pm Eastern time will ship the next day. If you need urgent or overnight shipping, please call us at 407.859.1191.
Contact Us
Our goal is to provide you exceptional quality of products and service. We appreciate your business. You can reach us at...

407.859.1191 (USA)
P.O. Box 704, Jefferson City, TN 37760
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Payment
We accept Visa, MasterCard and American Express payments in U.S. dollars via our shopping basket. Personal checks and money orders are also accepted upon advance receipt. Purchase orders are accepted for orders over $100.00. Please call 407.859.1191 to make arrangements.
Returns
For information on our return policy for video training programs, click here. If not totally satisfied, non-video training tools may qualify for a full refund of your purchase price (less a 10% restocking fee) if merchandise is returned undamaged within 30 days. Please call 407.859.1191 or email us for more information.
Our Privacy Policy
International Training and Development, LLC [ITD] is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, ITD has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service. Online orders are processed through goEmerchant which automatically encrypts your confidential information using Secure Socket Layers (SSL) protocol.

Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services. We do not provide consumer information to other parties, other than to the extent necessary to fulfill orders.

Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

If you have a question about any policy, please e-mail us here.